Privacy Policy
How we collect, use, and protect your information when you visit our website or engage our services.
1. Introduction
Seqence ("Seqence", "we", "us", or "our") is an independent digital product design and development studio. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage our services. By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
We collect information that you provide directly and information that is collected automatically.
- Information you provide: name, email address, company name, project details, and any other information you submit through our forms or communications.
- Information collected automatically: device information, browser type, IP address, pages visited, referring pages, and general usage data gathered through cookies and similar technologies.
- Information from third parties: analytics providers and service partners who help us operate our website and business.
3. How We Use Your Information
We use the information we collect to respond to enquiries and provide our services, to operate and improve our website and offerings, to communicate with you about projects and proposals, to analyse usage trends and measure performance, and to comply with legal obligations and protect our rights.
4. Legal Bases for Processing
Where applicable law requires, we process personal information on the following legal bases: your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations.
5. Cookies and Similar Technologies
We use cookies and similar technologies to operate our website and understand how it is used. For details, please see our Cookie Policy.
6. How We Share Information
We do not sell your personal information. We may share information with service providers who perform functions on our behalf such as hosting and analytics, with professional advisers including legal and accounting professionals, with authorities or other parties where required by law or to protect our rights, and with a successor entity in connection with a merger, acquisition, or sale of assets.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Data Transfers
Your information may be processed and stored in countries other than your own. Where we transfer personal information across borders, we take steps to ensure an adequate level of protection consistent with applicable law.
9. Your Rights
Subject to applicable law, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, to withdraw consent, and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at hello@seqence.agency.
10. Data Security
We maintain reasonable technical and organisational measures designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Third Party Links
Our website may contain links to third party websites and services. We are not responsible for the privacy practices or content of those third parties.
12. Children's Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the date at the top of this page. Your continued use of our website constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy, contact us at hello@seqence.agency.